For sanitary purposes, all sales are final. When you receive your package, be sure to check the items to make sure they are working. We will provide a refund for or replace defective items. Please return the items in their original packaging within 7 days. Items returned without original packaging will NOT be refunded.
In your return package please include:
- The original packing slip
- A note telling us what the problem was
- A note stating whether you would like a refund or a replacement of the defective item.
Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be in perfect working condition, a 25% restocking fee will be applied.
Please allow up to 10 working days to receive your replacement or refund. Refunds will be applied to your payment account.
We are dedicated to carrying only the highest quality products and maintaining attentive customer service. We hope you will be happy with our services.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Homegrown Tshirt will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7-10 days after the confirmation.
Please return your purchase to the following address:
Sz Online Trading
No:12, Persiaran Intan,
Taman Sri Nanding,
43100 Hulu Langat,
Please contact us at firstname.lastname@example.org if you have any questions or doubts.